Telstra

Telstra – IMAP, POP and SMTP information for manual email setup – Support

  • IMAP settings for Telstra Mail™

    IMAP is the recommended setting for Telstra Mail customers

    Account type

    • Account type: IMAP

    Incoming server details

    • Incoming server address: imap.telstra.com
    • Incoming server port: 993
    • Encrypted connection: SSL

    Outgoing server details

    • Outgoing server address: smtp.telstra.com
    • Outgoing server port: 465 (recommended) or 587
    • SMTP authentication: On
    • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

    Username & Password

    • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
    • Enter your Telstra email account password (case sensitive)

    Other settings to check

    • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

     

    POP settings for Telstra Mail™

    Account type

    • Account type: POP3

    Incoming server details

    • Incoming server address: pop.telstra.com
    • Incoming server port: 995
    • Encrypted connection: SSL

    Outgoing server details

    • Outgoing server address: smtp.telstra.com
    • Outgoing server port: 465 (recommended) or 587
    • Authentication: Yes
    • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

    Username & Password

    • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
    • Enter your Telstra email account password (case sensitive)

    Other settings to check

    • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

     

    BigPond Email settings

    Settings for older BigPond Email accounts

    Account type

    • Account type: POP3

    Incoming server details

    • Incoming server address: mail.bigpond.com
    • Incoming server port: 995
    • Encrypted connection: SSL

    Outgoing server details

    • Outgoing server address: mail.bigpond.com
    • Outgoing server port: 465 (recommended) or 587
    • Authentication: Yes
    • Encrypted connection: With SSL encryption

    Username & Password

    • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
    • Enter your Telstra email account password (case sensitive)

    Other settings to check

    • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.